Healthcare virtual assistants
Healthcare virtual assistants for medical practices.
Dedicated healthcare assistants take on calls, scheduling, records, insurance, billing, and administrative work, so your in-house team can stay focused on care.
Experienced across the workflow
Not limited to one task. Ready for the work around it.
Our experienced virtual assistants have been working with Reddy Virtuals for more than 4 years. They build hands on knowledge across connected medical-office workflows, so a team member assigned to calls can also understand how scheduling, patient follow-up, authorizations, and insurance affect the next step.
You define the responsibilities and access. We match the assistant’s experience to your practice and continue developing their knowledge as your workflow evolves.
Healthcare support services
Healthcare virtual assistant services, from front desk to billing.
From the first phone call to documentation and billing support, Reddy Virtuals helps practices keep everyday operations moving.
Phone Operators
Calls answered. Patients routed.
Scheduling & Recalls
Keep calendars moving.
Insurance Verification
Eligibility checked before visits.
Chart Prep
Charts ready before the provider is.
Checkout Support
Close the visit without loose ends.
Prior Authorization
Requests prepared and followed through.
Referral Coordination
Referrals tracked end to end.
Patient Support
Clear guidance between visits.
Billing Support
Cleaner workflows from claim to payment.
Scribes & Transcription
Documentation without slowing care.
Hear the quality of our VAs.
Press play to hear Priya and Mohid, two of our healthcare assistants. This is how they answer your phones, schedule patients, and verify insurance. Warm, professional, and on-protocol from the first ring.
Your extended team
Medical admin outsourcing with a dedicated assistant who learns your practice.
Your assistant works within your hours, systems, and protocols. You choose the responsibilities; Reddy Virtuals provides the staffing and ongoing operational support.
Provider
Front desk
Dedicated VA
Billing
Today at your practice
Calls answered
Appointments updated
Authorizations tracked
Charts prepared
Your hours. Your systems. Your protocols.
Practice impact
We help medical practices reduce overhead while continuing to provide quality care.
By handling heavy administrative workflows at a transparent $9/hour, our dedicated healthcare assistants keep your practice lean, organized, and focused on patient outcomes.
01
Lower overhead costs
Cut traditional administrative and staffing expenses with a flat $9/hour rate billed weekly. No payroll taxes, health benefits, recruiting fees, or paid time off.
02
Protect provider time
Offload phones, chart prep, prior authorizations, and checkout follow-ups so physicians and clinical staff spend their hours caring for patients rather than managing paperwork.
03
Uncompromised care quality
Work with the same dedicated, HIPAA-trained assistant every day, integrated into your existing EHR, communication channels, and clinic protocols.
Healthcare virtual assistant FAQs
Based in Murrieta, California, we provide remote healthcare virtual assistant services for practices in Murrieta, Temecula, Wildomar, Menifee, Lake Elsinore and surrounding communities. Support also extends across California and beyond, including Los Angeles and Las Vegas.
Do you provide healthcare virtual assistant services in Murrieta and surrounding areas?
Yes. Reddy Virtuals is based in Murrieta, California, and supports medical practices remotely in Murrieta and surrounding communities, including Temecula, Wildomar, Menifee, Lake Elsinore and the wider Riverside County area. Our coverage is not limited to these cities: we also support practices across California, including Los Angeles, as well as Las Vegas and the rest of Nevada, Oregon and Arizona. Assistants work during your local office hours, in your time zone, using your systems and protocols. These are remote services, not on-site staffing placements.
Are your virtual assistants HIPAA compliant?
Yes. Our healthcare virtual assistants receive regular privacy training and follow the access and security procedures established for your practice. We review the applicable safeguards and agreements before they work with patient information.
How much does a healthcare virtual assistant cost?
Healthcare VA support starts at $9 per hour. We will confirm the assistant's schedule, responsibilities, and total cost before you begin.
Is there a long-term contract?
No. Reddy Virtuals does not require a long-term contract. We explain the service and billing terms upfront.
Will the same assistant work with our practice every day?
Yes. You work with a dedicated assistant who gets to know your team, systems, and daily routines.
What tasks can we delegate?
Your assistant can help with calls, scheduling, insurance verification, prior authorizations, chart prep, patient support, and other agreed administrative tasks. You choose what the role covers.
Do we need to change our EHR or office software?
No. Your assistant learns the systems your practice already uses and receives only the access you authorize.
Can assistants work on weekends?
Yes. If needed, the virtual assistants can also work on the weekends at the same flat rate, and there is no need for overtime pay.
Can the assistant work during our office hours?
Yes. We agree on a schedule that matches the coverage your practice needs.
How does the assistant stay in touch with us?
Virtual assistants can stay in touch with you with Doxy, Zoom, Teams or any other audio/video session that you prefer.
Will patients know they are speaking with a remote assistant?
Your assistant follows your practice's approved greeting and communication procedures. You decide how the role is introduced to patients.
How do we track our assistant's work hours?
Our virtual assistants use time tracking software, so you can track their work hours apart from productivity.
What are healthcare virtual assistant services?
Healthcare virtual assistant services give your practice a dedicated remote team member for front-office and back-office work: phone calls, scheduling, insurance verification, prior authorizations, chart prep, referrals, billing support, scribing and transcription.
Is medical admin outsourcing a good fit for a small practice?
Medical admin outsourcing lets a practice add administrative coverage without hiring another in-house employee. With hourly billing from $9 per hour and no long-term contract, you can start with the tasks that create the most pressure and adjust as needs change.
How is a virtual medical assistant different from an answering service?
An answering service takes messages. A dedicated virtual medical assistant works inside your systems and protocols, so calls, schedules, verifications and follow-ups are handled the way your team handles them.
Want more detail? Read what a healthcare virtual assistant can do or how to choose between an in-house and virtual receptionist.