Healthcare virtual assistants
Every successful patient visit has a strong team behind it.
Dedicated healthcare assistants take on calls, scheduling, records, insurance, billing, and administrative work, so your in-house team can stay focused on care.
Experienced across the workflow
Not limited to one task. Ready for the work around it.
Our experienced virtual assistants have been working with Reddy Virtuals for more than 4 years. They build hands on knowledge across connected medical-office workflows, so a team member assigned to calls can also understand how scheduling, patient follow-up, authorizations, and insurance affect the next step.
You define the responsibilities and access. We match the assistant’s experience to your practice and continue developing their knowledge as your workflow evolves.
Healthcare support services
Clear the backlog. Protect the patient experience.
01
Phone Operators
Every call answered, every patient routed to the right person, and every message handled professionally.
02
Scheduling & Call Reminders
Appointments booked, confirmations and reminders sent, and calendars kept full with fewer no-shows.
03
Insurance Verification
Eligibility and coverage confirmed before the visit, so there are no surprises for your patients or your practice.
04
Chart Prep
Charts organized and patient results ready before each visit, so provider time with the patient is never wasted.
05
Checkout Patients
Follow-up appointments made and lab and radiology orders placed before the patient leaves the office.
06
Prior Authorization
Authorization requests prepared, submitted, and followed with payers so treatments are not delayed.
07
Referral Coordination
Every referral tracked from order to completed visit, so the loop always closes.
08
Patient Navigation
Patients guided through care plans, tests, and next steps with clear, timely communication.
09
Billing
Claims worked through cleanly from submission to payment, keeping your accounts current.
10
Scribes / Transcription
Visit notes captured in real time, or recorded dictation turned into organized written documentation.
Hear the quality of our VAs.
Press play to meet Priya, one of our healthcare assistants. This is how she answers your phones, schedules patients, and verifies insurance. Warm, professional, and on-protocol from the first ring.
Your extended team
A dedicated assistant who learns how your practice works.
Your assistant works within your hours, systems, and protocols. You choose the responsibilities; Reddy Virtuals provides the staffing and ongoing operational support.
Provider
Front desk
Dedicated VA
Billing
Today at your practice
Calls answered
Appointments updated
Authorizations tracked
Charts prepared
Your hours. Your systems. Your protocols.
Practice impact
We help medical practices reduce overhead while continuing to provide quality care.
By handling heavy administrative workflows at a transparent $9/hour, our dedicated healthcare assistants keep your practice lean, organized, and focused on patient outcomes.
01
Lower overhead costs
Cut traditional administrative and staffing expenses with a flat $9/hour rate billed weekly. No payroll taxes, health benefits, recruiting fees, or paid time off.
02
Protect provider time
Offload phones, chart prep, prior authorizations, and checkout follow-ups so physicians and clinical staff spend their hours caring for patients rather than managing paperwork.
03
Uncompromised care quality
Work with the same dedicated, HIPAA-trained assistant every day, integrated into your existing EHR, communication channels, and clinic protocols.
Common questions
Are your virtual assistants HIPAA compliant?
Yes. Our healthcare virtual assistants receive regular privacy training and follow the access and security procedures established for your practice. We review the applicable safeguards and agreements before they work with patient information.
How much does a healthcare virtual assistant cost?
Healthcare VA support starts at $9 per hour. We will confirm the assistant's schedule, responsibilities, and total cost before you begin.
Is there a long-term contract?
No. Reddy Virtuals does not require a long-term contract. We explain the service and billing terms upfront.
Will the same assistant work with our practice every day?
Yes. You work with a dedicated assistant who gets to know your team, systems, and daily routines.
What tasks can we delegate?
Your assistant can help with calls, scheduling, insurance verification, prior authorizations, chart prep, patient support, and other agreed administrative tasks. You choose what the role covers.
Do we need to change our EHR or office software?
No. Your assistant learns the systems your practice already uses and receives only the access you authorize.
Can assistants work on weekends?
Yes. If needed, the virtual assistants can also work on the weekends at the same flat rate, and there is no need for overtime pay.
Can the assistant work during our office hours?
Yes. We agree on a schedule that matches the coverage your practice needs.
How does the assistant stay in touch with us?
Virtual assistants can stay in touch with you with Doxy, Zoom, Teams or any other audio/video session that you prefer.
Will patients know they are speaking with a remote assistant?
Your assistant follows your practice's approved greeting and communication procedures. You decide how the role is introduced to patients.
How do we track our assistant's work hours?
Our virtual assistants use time tracking software, so you can track their work hours apart from productivity.
Want more detail? Read what a healthcare virtual assistant can do or how to choose between an in-house and virtual receptionist.